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The true measure of a person’s character is how they treat others who can do nothing for them.
— Malcolm Forbes, et al.

INTRODUCTION

Negotiation principles

Jack Cambria, a thirty-three year police veteran who recently retired as the New York City Police Department's longest-standing Hostage Negotiation Team Commander, shares the skills used by hostage and crisis negotiators in defusing high-crisis encounters. Reflecting on what negotiation experts have done effectively can allow you to apply it to everyday situations that you are regularly involved in ranging from misunderstandings, business & workplace disputes, and personal conflicts. He  teaches specific skills that crisis negotiators utilize to ease tense situations, to lower emotion, to demonstrate empathy, to build rapport and trust through active-listening skills that are designed to influence others' behavior to achieve a better outcome. Please navigate to the 'Services' page to see the various training programs and workshops that Jack offers.

 

 

 

Talk to Me

Jack offers a full spectrum of training venues and workshops, educational and career development  presentations that incorporate the principles of negotiation, and television and movie consultation. Click below to connect with Jack.  

 
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Testimonials

Jack Cambria is a walking history of hostage negotiation. He’s trained hundreds of officers, worked thousands of scenes and saved untold lives. In the process, he’s helped the NYPD change how police handle situations around the country and even the world.”
— BILL BRATTON, POLICE COMMISSIONER, NYPD (RET.)
He is a master of his trade, the consummate professional, and has well earned his nickname, “Gentleman Jack
— MICHAEL FANNING, CHIEF OF POLICE, PAWLEYS ISLAND POLICE DEPARTMENT, SC
Lt. Jack Cambria [recently retired] Commanding Officer of the NYPD Hostage Negotiation Team is a tremendous leader, source of inspiration and generous and gifted teacher. My career has been energized by my close association with this remarkable police professional. Often imitated and never duplicated “Gentleman Jack” and I have stood shoulder to shoulder on active HNT assignments, in numerous training venues from John Jay College of Criminal Justice to Harvard University and West Point to Guantanamo Bay Cuba and on the set of major film and television productions. I wish him all the good things a man of his integrity and vitality deserves.
— Detective James Shanahan, NYPD Hostage Negotiation Team
Lieutenant Jack Cambria does extraordinary work through the Hostage Negotiation Team – incredibly difficult work, and we thank him for all he’s done.
— BILL de BLASIO, MAYOR, CITY OF NEW YORK

 

About Me

MY NAME IS JACK

My career took me from precinct uniform and plainclothes patrol in Brooklyn’s 72nd Precinct in Sunset Park, as a police officer, sergeant and lieutenant. I also served in the Emergency Service Unit (ESU) for 16 years, whose primary focus is to provide Rescue, Tactical, and Counter-Terrorism services to the City of New York. I had the good fortune to be assigned to ESU in the same three ranks. I was then selected to command the elite Hostage Negotiation Team (HNT) where I coordinated the response of over one-hundred trained negotiators who responded to approximately forty assignments per month. I remained in my assignment with HNT for over fourteen years.


 
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